It is reported that an IBM Service rep received the following call:
“I tried to install your product and it failed miserably. I inserted disk #1 and it worked fine. It then asked me to insert disk #2 into the drive, it took some doing but it worked. The program then asked for disk #3. Now I don’t know what you people are thinking, but if you are going to use more then two diskettes in an installation, please send along a drive expander so that we can insert more than two disks into the drive at the same time.”